Shipping & Damaged Goods

Your business helps our business stay in business.  We know your order is important, so we strive to make shipping and returns a priority for you.  

Shipping Information

• Affordable USPS First Class Mail and Priority Mail Shipping for All USA Orders!

• Ruddy Man Beard Co. offers quick shipping and delivery from the United States Postal Service to get your orders to you faster than standard ground shipping from other carriers.

• Most orders are shipped directly from Ruddy Man Beard Co. headquarters within 1-4 business days (Monday-Friday)

• Orders are typically delivered within 3 business days after you receive your tracking number via email. If you have not received your tracking email, make sure to check your spam folder. If you have any questions, you can contact us here.

• Due to the sensitive nature of our products and our inability to reuse opened merchandise for customer safety, we do not accept returns or issue exchanges.  If you do have an issue with the product you've purchased, reach out to us!  We believe in satisfaction for customers, so we'll do what we can to make you happy that you chose Ruddy Man!  Thanks for your understanding.

Incidental Damages

• In the event your packaged order is delivered damaged, please send a photo of the damaged goods to us via ruddymangrooming@gmail.com. We do our very best to ensure safe delivery of all orders, but accidents do happen. Please note, we will replace damaged goods if contacted WITHIN 72 HOURS OF DELIVERY of the shipment.  After this time period, replacement goods will not be sent without incurring additional handling fees and/or shipping costs.  

• After we’ve received and examined the photo, we’ll promptly contact you with next steps. Many times, these next steps include a new package with an intact item sent to you free of charge (with proper notice/photos sent within 72 hours of delivery of package), but circumstances may dictate other measures (such as one-time discount codes, free replacements with purchase of shipping, possible free product included in next order, etc.). Thanks for your patience with us as we determine the best way to serve you in this matter!